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Common Questions

Everything you might want to know before reaching out

What is SKU Agency?

SKU Agency is a Shopify-focused email and SMS marketing agency dedicated to helping ecommerce brands grow through owned channels. We're a team of Shopify experts who specialize in retention marketing — turning one-time buyers into loyal, repeat customers. Learn more about us →

What is Shopify Messaging?

Shopify Messaging is Shopify's native suite of email and SMS marketing tools built directly into your store. It's one of the most powerful and underutilized growth levers in ecommerce — and it's exactly what we specialize in. Discover what Shopify Messaging can do →

What programs does SKU Agency offer?

We offer three programs built specifically for Shopify merchants: The Lab (a monthly membership community), The Accelerator (an intensive 4-week cohort), and 1-on-1 Consultation sessions for personalized guidance. View all programs →

What's the difference between The Lab and The Accelerator?

The Lab is a monthly membership giving you ongoing access to resources, community, and evolving strategy — ideal for consistent, long-term growth. The Accelerator is an intensive 4-week cohort with live sessions and hands-on implementation, designed for merchants who want to move fast and see results quickly.

Is there a way to get personalized one-on-one help?

Absolutely. Our 1-on-1 Consultation program gives you direct access to our experts for focused strategy sessions tailored specifically to your store, your audience, and your goals. It's the fastest way to get answers and a clear action plan.

Which program is right for me?

It depends on where you are in your journey. The Lab is great for merchants who want ongoing community and resources. The Accelerator is for those ready to commit to an intensive 4-week transformation. Consultation is perfect if you need direct, personalized guidance right now. When in doubt, booking a consultation is always the best place to start — or browse all programs to compare side by side.

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